Return and Refund Policy

We want you to be completely happy with your purchase, and we’ll always do our best to help if something isn’t right.

Returns

You can return items within 14 days of delivery for a refund or exchange, provided they are: 
– Unused and unopened
– In their original packaging
– In a resaleable condition

Non-Returnable Items

For hygiene and safety reasons, we’re unable to accept returns on:
– Gel polish and nail products
– Hair extensions
– Cosmetics or skincare products
– Hair brushes and scissors
– Electrical items such as hairdryers, straighteners, clippers, and trimmers (unless faulty)
– Hair colour, bleach, peroxide, developer, and chemical treatment products
– PPE items such as gloves, masks, and disposable capes or towels
– Waxing tools, lash and brow products, and piercing accessories
– Custom or personalised items including salon furniture and special-order equipment
– Any items that have been opened, used, or have damaged/missing packaging

Faulty or Damaged Goods

If an item arrives faulty or damaged, please contact us within 48 hours of receiving your order. Include your order number and a photo of the item, and we’ll arrange a replacement or refund as quickly as possible.

How to Return an Item

1. Email info@maguiresupplies.ie with your order number and details.
2. We’ll reply with return instructions.
3. Once we receive and inspect your return, your refund will be processed within 5–7 working days.

 

Thank you for understanding and for supporting our Irish family business!