FAQ
General Questions
Everyone is welcome! We offer retail products for all customers and trade-exclusive products and pricing for qualified professionals who provide proof of qualification or business ownership.
We operate three store locations:
• Longford: Unit 14, N4 Axis Centre, Sligo Road, Longford Town, Co. Longford
• Cavan: Townspark, Cavan Town, Co. Cavan
• Tullamore: Cloncollig Industrial Estate, Tullamore, Co. Offaly
Longford:
Monday–Friday: 9:00am – 6:00pm
Saturday: 9:00am – 6:00pm
Sunday: 12;00 pm – 4.00 pm
Cavan:
Monday–Friday: 9:30am – 6:00pm
Saturday: 9:30am – 6:00pm
Tullamore:
Monday–Friday: 9:30am – 6:00pm
Saturday: 9:30am – 6:00pm
Trade Accounts & Verification
Create an account on our website and upload proof of qualification or business ownership. Once approved, trade pricing appears automatically when logged in.
Most accounts are approved within 1 business day.
Yes. Students enrolled in accredited hair or beauty courses can access trade pricing with proof of enrolment.
Ordering & Collection
Yes. Retail customers see standard pricing, and verified professionals see trade pricing once logged in.
Yes. Click & Collect is available at all three store locations.
Yes. Our sales staff can assist with orders, product recommendations, and stock enquiries.
Shipping & Delivery
Yes. We deliver throughout Ireland and Northern Ireland.
Orders usually dispatch the same day before 2pm or next working day. Typical delivery time is 1–3 working days.
Payments
We accept all major credit and debit cards, online payments, paypal and Klarna
Yes. Established salons and businesses may apply. Contact our team for details.
Returns & Exchanges
We have a 14 day returns policy. Items must be unopened, unused, and in their original packaging. For hygiene reasons, certain products cannot be returned once opened unless faulty.
Contact us within 48 hours with your order number and photos, and we will resolve the issue promptly.
Products & Services
We stock a wide range of leading hair and beauty brands including milk_shake, colour lines, electrical tools, styling products, salon furniture, and more.
Yes. Our training academy hosts workshops, demonstrations, and professional courses throughout the year.
Salon Furniture
Yes. We sell styling chairs, wash stations, beauty beds, trolleys, and other professional equipment. Pricing is quoted before purchasing.
Yes. We can offer delivery on furniture.